Terms & Conditions (In-Studio Services)
Please review the following terms and conditions before confirming your booking.
By confirming the booking of our services, you are deemed to have acknowledged and accepted the terms and conditions.
Booking Policy
Please arrive on time for your session. If you arrive late, you may choose to proceed with the session at no additional charge, with the understanding that it will still end at the originally scheduled time, or opt to reschedule your appointment, subject to availability, with a $15 administrative fee.
If you’re feeling unwell, please do not attend your appointment. Instead, reach out to us via WhatsApp at 8770 5060, or by email (hello@nooc.space) to arrange a reschedule.
No-shows and cancellations will result in the forfeiture of your deposit. We’re happy to offer one complimentary reschedule per booking if you notify us at least 12 hours in advance. Any additional reschedule requests for the same booking, or rescheduling within 12 hours of your appointment time, will incur a $15 administrative fee, charged automatically to your card.
Payment Policy
For all in-studio appointments, a $30 deposit is collected at the point of booking. All deposits are non-refundable and non-transferable under any circumstances and will be deducted from the final service fee.
The remaining balance may be settled in cash on the day of the appointment, via PayNow transfer, or by card payment, subject to a 3.4% processing fee.
Companion Policy
To maintain a focused and uninterrupted session, companions are not permitted.
Skin Sensitivities & Product Use
Please let us know ahead of time if you have any skin conditions, sensitivities, or allergies. We’ll do our best to accommodate where possible, and you’re welcome to bring your own products if that feels more comfortable for you. As individual skin responses can vary, nooc. is not responsible for any reactions that may occur during or after the session.
Media Usage
Unless expressly stated otherwise in writing prior to the session, nooc. reserves the right to use photographs and videos captured during the session for portfolio, marketing, and documentation purposes. This may include use across digital platforms, social media, and promotional materials. All media will be used respectfully and in alignment with the brand’s professional standards.
Satisfaction & Refund Policy
As beauty outcomes are subjective, refunds will not be issued for any completed services due to dissatisfaction or differences between expected and final outcomes.